When will this work be performed?

The work will be started beginning July 2021. The entire project will take approximately 8 months. In most cases, the transition will be completely transparent and will not affect the residents. The work will be performed during normal working hours of 8:00 AM – 5:00 PM. You will receive a door hanger 3-5 days prior to installation crews arriving in your neighborhood.

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1. What is "AMI"?
2. Why is my water meter being upgraded with a replacement?
3. How long will it take to have my meter upgraded?
4. When will this work be performed?
5. How long will I be without water?
6. How do I know who is authorized to do the work?
7. Do they need to come into my house?
8. Is there any special care or maintenance that I need to do to my new water meter?
9. How does this enhance customer service?
10. I still have questions, where can I get additional information?